Contact
We're here to help — before, during, and after your order.
Email airzyglobal@gmail.com Phone +91 98115 31144 Support hours Monday – Saturday, 10:00 AM – 7:00 PM IST
Order help. For order status, tracking, returns under our 7-day return policy, or warranty claims under our 1-year warranty, email us with your order ID and we'll respond within 24–48 hours on working days.
Returns and warranty. Full policies are at airzy.in/policies/refund-policy and on each product page. Returns require an unboxing video and order ID, and apply to damaged, defective, wrong-product, or DOA units only.
Business address. 33-33A Rama Road Indl Area, Moti Nagar, West Delhi, Delhi-110015, Bharat.
GSTIN. 07BVUPN7291L1ZI
If you don't hear back from us within 48 working hours, please resend — your message may have been caught by a filter.
About
What is Airzy?
Airzy is a next-gen tech accessories brand focused on creating premium, functional, and design-driven gadgets — from smart wireless chargers to AI-powered audio and MagSafe innovations.
What inspired the creation of Airzy?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Where is Airzy based?
Airzy is proudly based in India, with product design and innovation partnerships across global manufacturing hubs to ensure world-class quality and cutting-edge performance.
What makes Airzy different from other brands?
Airzy stands out through its balance of aesthetics, performance, and value. Every product combines premium build, advanced tech, and thoughtful design, ensuring the best user experience without the premium price tag.
Are Airzy products covered under warranty?
Yes. All Airzy products come with a 6-month replacement warranty covering any manufacturing defects, so you can shop with total confidence.
Shipping
How long does it take for my Airzy order to arrive?
Orders are usually shipped on the same day and delivered within 2–6 business days across India, depending on your location.
Do you offer free shipping?
Yes! Free shipping is available on all prepaid orders across India. Minimal charges may apply for Cash on Delivery (COD) orders.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp/SMS, allowing you to track it in real time.
Do you have COD option?
At this moment we do not offer COD option. All our packages are sent via renowned courier services.
What should I do if my package arrives damaged or late?
Don’t worry — just contact us at airzyglobal@gmail.com within 24 hours of delivery with your order details and pictures (if damaged). We’ll resolve it with a replacement or quick solution right away.